Privacy Policy

Effective date: July 27, 2026

Upscayl AI respects your privacy. This Privacy Policy explains what information we may collect when you visit upscaylai.com, use our image tools, contact us, or interact with our services. It also explains how we use and protect that information and the choices available to you.

By using Upscayl AI, you acknowledge the practices described in this policy.

Information We Collect

The information we collect depends on how you use the website.

Information you provide

You may give us information when you:

• Create or manage an account

• Upload an image for processing

• Enter an image-editing instruction or prompt

• Contact us for help

• Subscribe to an email list

• Submit feedback

• Purchase a paid service

This information may include your:

• Name

• Email address

• Account information

• Messages and support requests

• Uploaded images

• Prompts, settings, and generated outputs

• Transaction details

If payment is available, payments may be handled by a third-party payment processor. We do not need to receive or store your complete payment-card number when the payment processor handles that information directly.

Information collected automatically

When you access the website, our servers and service providers may automatically receive:

• IP address

• Browser type

• Device type

• Operating system

• Referring page

• Pages viewed

• Approximate location based on IP address

• Date and time of access

• Session activity

• Error and performance information

• Cookie or similar identifiers

We use this information to operate, secure, troubleshoot, and understand the website.

Uploaded Images and AI Processing

When you use an online image tool, the files you upload and the settings or prompts you provide must be processed to produce the requested result.

Depending on the feature, this processing may occur on our infrastructure or through a service provider acting on our behalf.

We may process:

• Source images

• File names and technical metadata

• Selected models and settings

• Text instructions

• Generated or enhanced images

• Information needed to complete the request

We use uploaded content to provide the requested feature, maintain security, investigate errors, and prevent misuse.

We do not claim ownership of your uploaded images merely because you use the service.

Sensitive images

Do not upload images containing confidential records, financial information, passwords, government identification numbers, medical records, or other sensitive personal information unless the feature clearly states that such use is supported.

You are responsible for having the necessary rights and permission to upload and process an image.

Image retention

Uploaded images and generated outputs should be kept only for the period needed to provide the requested service, maintain any history or storage feature you choose to use, prevent abuse, and meet legitimate legal or operational needs.

If an account includes saved history or cloud storage, files may remain available until you delete them, close the account, or the applicable storage period ends.

Deleted files may remain temporarily in backups or security logs before being removed through normal retention cycles.

How We Use Information

We may use information to:

• Provide image upscaling and related features

• Process uploads and generate requested outputs

• Create and manage user accounts

• Provide customer support

• Maintain saved files or processing history

• Improve website performance and usability

• Diagnose errors and technical problems

• Protect the website from fraud, spam, and misuse

• Measure website traffic

• Display and measure advertising

• Process payments

• Send service-related messages

• Send optional marketing messages when permitted

• Enforce our Terms of Use

• Meet legal obligations

We do not use personal information for purposes that are materially different from those described here without providing appropriate notice.

Cookies and Similar Technologies

Upscayl AI and its service providers may use cookies, pixels, local storage, and similar technologies.

Cookies are small data files stored through your browser. They may help a website remember a session, maintain security, measure usage, or support advertising.

We may use:

Essential cookies

These support functions such as:

• Website security

• Account login

• Session management

• Saved preferences

• Fraud prevention

Blocking essential cookies may cause parts of the website to stop working correctly.

Analytics cookies

These help us understand:

• Which pages are visited

• How visitors arrive at the website

• Which devices and browsers are used

• Whether pages produce errors

• How the website can be improved

Advertising cookies

Advertising providers may use cookies or similar identifiers to:

• Deliver advertisements

• Limit how often an advertisement appears

• Measure advertising performance

• Detect invalid activity

• Personalize advertisements where permitted

You can control cookies through your browser settings and any privacy controls provided on the website. Blocking cookies may affect some features.

Analytics

We may use analytics services, including Google Analytics or a similar provider, to understand website traffic and performance.

Analytics providers may receive information such as:

• IP address

• Device and browser information

• Pages visited

• Approximate location

• Referral source

• Interaction and session information

These providers handle information under their own privacy terms and contractual responsibilities.

Where available, you may use browser controls, consent settings, or an analytics opt-out tool to limit analytics collection.

Advertising and Google AdSense

Upscayl AI may display advertisements through Google AdSense or another advertising provider.

Google and its advertising partners may use cookies or similar technologies to show, limit, personalize, and measure advertisements. Information may include your IP address, browser details, advertising identifiers, pages visited, and interactions with advertisements.

Google may use information received from websites that use its services to provide and improve advertising, measure performance, and detect fraud or abuse.

You can learn more through:

• How Google uses information from partner sites

• Google advertising technologies

• Google Ads Settings

• YourAdChoices

Disabling personalized advertising does not necessarily remove all advertisements. You may still see advertisements based on factors such as the page’s subject or your general location.

If required, we will request consent before activating nonessential advertising or analytics technologies.

How We Share Information

We may share information only as reasonably necessary for the purposes described in this policy.

Service providers

We may use companies that provide:

• Website hosting

• Cloud storage

• Image processing

• Content delivery

• Security and fraud prevention

• Analytics

• Advertising

• Email delivery

• Customer support

• Payment processing

These providers may process information only to perform services for us or as otherwise disclosed in their own terms.

Legal and safety reasons

We may disclose information when reasonably necessary to:

• Comply with applicable law or a valid legal request

• Protect the rights and safety of users or others

• Investigate fraud, security incidents, or misuse

• Enforce our Terms of Use

• Protect the website and its services

Business changes

If the website or its assets are involved in a merger, sale, financing, restructuring, or transfer, information may be reviewed or transferred as part of that transaction, subject to appropriate confidentiality and legal requirements.

With your direction

We may share information when you ask us to or give permission.

Sale or Sharing of Personal Information

We do not sell personal information for money.

Some US privacy laws may define certain targeted advertising activities as “selling” or “sharing” information even when no money is exchanged. Where applicable, you may request to opt out of those activities by contacting us at upscaylai@gmail.com or using an available privacy-choice control.

We will process recognized browser-based opt-out signals, such as Global Privacy Control, when required and technically supported.

Data Retention

We retain information only for as long as reasonably necessary to:

• Provide the service

• Maintain an account

• Preserve files you choose to save

• Complete transactions

• Resolve support requests

• Maintain security

• Prevent fraud and abuse

• Meet legal or accounting obligations

• Resolve disputes

Retention periods can vary by data type and feature.

When information is no longer required, we may delete, anonymize, or securely isolate it. Information may remain temporarily in backups until those backups are replaced through normal cycles.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information.

These safeguards may include:

• Encrypted connections

• Access controls

• Secure hosting

• Software updates

• Monitoring for misuse

• Restricted access to stored information

• Backup and recovery controls

No website, storage system, or internet transmission is completely secure. We cannot guarantee that unauthorized access, loss, or misuse will never occur.

Use a strong, unique password if account access is available. Contact us promptly if you believe your account or information has been compromised.

Your Privacy Choices

Depending on your location and the nature of your request, you may be able to:

• Ask what personal information we hold about you

• Request access to your information

• Correct inaccurate information

• Request deletion

• Obtain a copy of certain information

• Opt out of certain targeted advertising

• Withdraw consent where processing relies on consent

• Unsubscribe from promotional email

• Close your account

• Request information about certain disclosures

To submit a request, email upscaylai@gmail.com.

Include enough information for us to understand the request. We may need to verify your identity before responding. We will use verification information only for the request and related security purposes.

Some information may be retained where reasonably necessary for security, fraud prevention, legal obligations, or the establishment or defense of legal claims.

You will not receive discriminatory treatment for making a privacy request where prohibited by law.

US State Privacy Rights

Residents of certain US states may have additional rights under applicable privacy laws.

Depending on the law and whether it applies to Upscayl AI, these rights may include:

• The right to know what categories of personal information are collected

• The right to access specific personal information

• The right to correct inaccurate information

• The right to request deletion

• The right to obtain a portable copy

• The right to opt out of sale, sharing, or targeted advertising

• The right to limit certain uses of sensitive personal information

• The right to appeal a denied request

• The right to use an authorized agent

Submit a request or appeal by emailing upscaylai@gmail.com.

An authorized agent may submit a request where permitted. We may ask for evidence of authorization and may verify the request directly with the user.

These rights are subject to applicable exceptions and eligibility requirements.

Children’s Privacy

Upscayl AI is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information, contact us at upscaylai@gmail.com so we can review and address the situation.

Parents and guardians should supervise children’s internet use and image uploads.

Third-Party Links and Services

The website may link to third-party websites, software, repositories, downloads, or services.

We do not control the privacy practices of independent third parties. Their privacy policies apply when you visit or use their services.

Review a third party’s privacy terms before submitting personal information or uploading images.

International Processing

Upscayl AI and its service providers may process information in the United States or other locations where they operate.

Privacy and data-protection rules may differ between locations. Where required, appropriate measures should be used for protected international transfers.

Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no single industry-standard response to every Do Not Track signal, the website may not respond uniformly to it.

Where legally required, we will process recognized opt-out preference signals such as Global Privacy Control.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, advertising arrangements, or legal obligations change.

The updated policy will be posted on this page with a revised effective date. If a change materially affects how personal information is handled, we may provide additional notice where appropriate.

Review this page periodically for updates.

Contact Us

If you have questions, concerns, or privacy requests, contact the website owner:

**Upscayl AI
**Website: https://upscaylai.com/
Email: upscaylai@gmail.com

Please include “Privacy Request” in the email subject line when contacting us about personal information.