Product support
Name Desktop, Cloud, or API. Include the app version, operating system or browser, and reproducible steps.
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Contact Upscayl AI
Tell us what you need help with.
Send a product, support, billing, privacy, partnership, or general question. A clear subject and useful context help us route your message to the right place.
Required fields keep requests actionable
Secure validation protects each submission
Clear confirmation shows what we received
Send a message
Contact form
All fields are required.
Route your question
Include context that helps us help you.
Choose a precise subject and include only the information relevant to your request.
Billing and plans
Identify the plan or credit option and describe the billing question without sharing full payment details.
Review pricing →Privacy and data
Explain the product route involved and the specific data-handling question you want addressed.
Read privacy policy →Business inquiries
Summarize your organization, intended workflow, estimated volume, and the outcome you are evaluating.
About Upscayl AI →What happens next
A simple, traceable contact workflow.
Your submission is validated before it is saved, then the available details are used to review and respond to your request.
- 1
Complete every field
Use a direct subject and explain the relevant context in the message.
- 2
Send securely
The form checks required fields, validates the email address, and protects against common automated submissions.
- 3
Receive confirmation
A success panel confirms the name, email, and subject saved with your request.
- 4
Wait for a response
We review the message and contact you using the email address provided.
Contact FAQ
Before you send.
Quick answers for better support requests and safer communication.
How quickly will I receive a reply?
Response time depends on message volume and the question. Include a clear subject and enough context so the right person can review your request efficiently.
What should I include in a support request?
Describe the product route you use, your operating system or browser, the relevant Upscayl version, the steps you took, and the result you expected. Do not send passwords, API keys, or private image files through this form.
Can I ask about Upscayl Desktop and Upscayl Cloud?
Yes. Use the subject line to identify Desktop, Cloud, API, billing, privacy, partnerships, or another topic.
Where can I find self-service help?
Start with the Upscayl guides, model guide, documentation, pricing page, or Desktop-versus-Cloud comparison. Those resources may answer common questions immediately.
Prefer self-service?
Find the right workflow before you wait.
Compare Desktop and Cloud, review model guidance, or download the local app.